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FAQs

Things you should know before we get started:

  1. This renovation will create some dust throughout your home. Plan on covering your furniture and electronics. Please remove pictures and valuables from walls and shelves.
  2. All window treatments must be taken down before installation. Our crew is not authorized to remove or replace your window treatments or other personal property. We cannot be held liable for damages to your property if you ask our crew to move your property.
  3. After deposit is given a second measurement will be done before your order is placed. Customer will sign off on shop drawings and window and door schedule to assure that all products are ordered correctly.
  4. Design pressure labels must stay on product until final inspection is passed.
  5. Product is covered by manufacturer’s warranty. Installation is warranted by Armored for 36 months.
  6. Product defects are warranted by manufacturer and are not subject for “non-payment” upon final inspection.
  7. The following are not included in your contract and will be added to contract if needed: Rotten or damaged wood framing repair or replacement in wood frame structures, painting, staining, window cleaning or any other unforeseen damages or circumstances.
  8. If sill replacement or tile repair is necessary, Armored will provide the labor and the home owner will be responsible to provide the replacement materials.
  9. Any change order or request has to be in writing signed by both parties.
  10. When we deliver materials to your home, it is already paid in full by Armored to the supplier. Second payment due promptly upon delivery, the installer must collect the payment before unloading the product. We will add to the second payment any change orders (if applicable), permitting, runner and engineering fees. Third payment is due upon final inspection.
  11. Regarding doors please be aware that with all doors there is a difference in the height of the thresholds and or sill riser height and this will vary based on the specific manufacturer’s specifications. This is part of the door system design and its product approval as it was tested. We’ll make you aware of your options in cases where it is possible to recess doors.
  12. Contract price DOES NOT INCLUDE city fees, runner fees, permitting fees and engineering fees are to be paid by homeowner to Armored windows upon delivery (reimbursement). Lost or damaged permit will result in additional charge to the client.
  13. We value your business greatly! So for updates or any information during this process please contact our office at 561- 800-2419. They will be in charge of coordinating your project and have all the information regarding your material order, permit status and the scheduling of your installation. We also appreciate your cooperation in the scheduling process and installation; projects are a cooperative effort between owner and contractor.
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